How We Saved Our Culture of Collaboration: Tech Was the Means for Easing the Pain of Rapid Growth

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What qualifies as a successful collaboration tool? The short (and kind of obvious) answer is: one that gets people to use it. In other words, your large investment in a new platform may have proven useless unless that platform resonates with your workforce. This is why today’s leading platforms like Microsoft Teams, Slack, and Workplace by Facebook have put customization and convenience at the top of their to-do list. And it’s paying off immensely, with the industry expected to reach a value of $60 billion by 2023.

So what’s the secret sauce behind the success and massive adoption of these platforms? Read this article to gain spot-on insights into how modern collaboration software has evolved to earn its place in the hearts—and devices—of today’s millennial workforce.

Read More…

How We Saved Our Culture of Collaboration: Tech Was the Means for Easing the Pain of Rapid Growth

/in /by

What qualifies as a successful collaboration tool? The short (and kind of obvious) answer is: one that gets people to use it. In other words, your large investment in a new platform may have proven useless unless that platform resonates with your workforce. This is why today’s leading platforms like Microsoft Teams, Slack, and Workplace by Facebook have put customization and convenience at the top of their to-do list. And it’s paying off immensely, with the industry expected to reach a value of $60 billion by 2023.

So what’s the secret sauce behind the success and massive adoption of these platforms? Read this article to gain spot-on insights into how modern collaboration software has evolved to earn its place in the hearts—and devices—of today’s millennial workforce.

Read More…

Mercy Housing keeps residents safe at home using Microsoft Teams

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When the pandemic ushered in a new reality of social distancing, Mercy Housing was able to continue supporting the residents and communities it serves while keeping everyone safe using Microsoft Teams. This customer story video outlines when COVID-19 created a tremendous need for a tool that can maintain personal connection, Teams has allowed the company to maintain reaching residents and serving its communities, growing the business while working remotely, all while supporting highly secure environments for remote work.

Mercy Housing keeps residents safe at home using Microsoft Teams

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When the pandemic ushered in a new reality of social distancing, Mercy Housing was able to continue supporting the residents and communities it serves while keeping everyone safe using Microsoft Teams. This customer story video outlines when COVID-19 created a tremendous need for a tool that can maintain personal connection, Teams has allowed the company to maintain reaching residents and serving its communities, growing the business while working remotely, all while supporting highly secure environments for remote work.

Solution overview video

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This video highlights the benefits of using Activate Digital Selling solutions from Microsoft. Make the digital buying experience rich, personal, and efficient with predictive AI and unified customer data.

Solution overview video

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This video highlights the benefits of using Activate Digital Selling solutions from Microsoft. Make the digital buying experience rich, personal, and efficient with predictive AI and unified customer data.

The AI Revolution Is Here – A Podcast And Interview With Nate Yohannes

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Artificial Intelligence (AI) is the catalyst for the fourth industrial revolution, the most significant technological advancement thus far. AI has the potential to solve incredible challenges for all of humanity, including climate change, education, design, customer experiences, governance, and food. That said, among the biggest concerns regarding AI is the potential for unexpected and unintended consequences in building and deploying AI products. According to Nate Yohannes, Principal Program Manager for Mixed Reality and AI Engineering at Microsoft, having appropriate representation at decision-making tables when building AI products is critical to help prevent these unfortunate scenarios. From his perspective, representation will go a long way toward preventing the unexpected consequences of AI products, and it will also guarantee that the products that are created will have the widest consumer base possible: everyone.

Listen to this podcast for an inspiring conversation about how to make the possible a reality by approaching AI with a new mindset that takes into consideration its full potential for improving the lives of everyone.

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Move to the connected AI business cloud

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Not so long ago, siloed client data was the norm. Client relationship management (CRM) software was usually used by sales teams to track their meeting data, but it was often only installed in onsite computers and keeping it updated was often a multi-task endeavor. Sales and customer services teams in the field had to keep their notes in separate documents until they were able to upload them into the database. This meant that businesses were regularly using incomplete client information to make decisions and had no way of knowing if the available data truly showed the latest interactions.

Thankfully, that all changed with the advent of cloud technology. In this decade, businesses empower their customer service teams with devices they can use to update their databases in real time and applications that integrate information directly into their client’s profile. And in this regard, Microsoft Dynamics 365 is leading the industry with a connected AI business cloud that fosters innovation and efficiency. Read this infographic to learn about the unique aspects that make Dynamics 365 the hero brand of cloud-based business applications.

View: Move to the connected AI business cloud

The AI Revolution Is Here – A Podcast And Interview With Nate Yohannes

/in /by

Artificial Intelligence (AI) is the catalyst for the fourth industrial revolution, the most significant technological advancement thus far. AI has the potential to solve incredible challenges for all of humanity, including climate change, education, design, customer experiences, governance, and food. That said, among the biggest concerns regarding AI is the potential for unexpected and unintended consequences in building and deploying AI products. According to Nate Yohannes, Principal Program Manager for Mixed Reality and AI Engineering at Microsoft, having appropriate representation at decision-making tables when building AI products is critical to help prevent these unfortunate scenarios. From his perspective, representation will go a long way toward preventing the unexpected consequences of AI products, and it will also guarantee that the products that are created will have the widest consumer base possible: everyone.

Listen to this podcast for an inspiring conversation about how to make the possible a reality by approaching AI with a new mindset that takes into consideration its full potential for improving the lives of everyone.

Read More…

Move to the connected AI business cloud

/in /by

Not so long ago, siloed client data was the norm. Client relationship management (CRM) software was usually used by sales teams to track their meeting data, but it was often only installed in onsite computers and keeping it updated was often a multi-task endeavor. Sales and customer services teams in the field had to keep their notes in separate documents until they were able to upload them into the database. This meant that businesses were regularly using incomplete client information to make decisions and had no way of knowing if the available data truly showed the latest interactions.

Thankfully, that all changed with the advent of cloud technology. In this decade, businesses empower their customer service teams with devices they can use to update their databases in real time and applications that integrate information directly into their client’s profile. And in this regard, Microsoft Dynamics 365 is leading the industry with a connected AI business cloud that fosters innovation and efficiency. Read this infographic to learn about the unique aspects that make Dynamics 365 the hero brand of cloud-based business applications.

View: Move to the connected AI business cloud