Adapt business processes to changing technologies and demand

Modernize, automate, and adapt with Microsoft tools. Discover how to update technologies to solve changes, cut costs, and save time—transforming your organization. Microsoft solutions and business applications make the process seamless. For all the latest insights into agile business processes, plus news and tips, subscribe now.

View: Adapt business processes to changing technologies and demand

Adapt business processes to changing technologies and demand

Modernize, automate, and adapt with Microsoft tools. Discover how to update technologies to solve changes, cut costs, and save time—transforming your organization. Microsoft solutions and business applications make the process seamless. For all the latest insights into agile business processes, plus news and tips, subscribe now.

View: Adapt business processes to changing technologies and demand

Don’t miss another post! Subscribe now.

Digitizing behind-the-scenes processes potentially offers one of the most important productivity gains the public sector has seen in decades. It’s also one of the most challenging undertakings an organization can pull off. Many well-intentioned digital efforts have been plagued by unfortunate side effects, including high costs, burdensome efforts, and lack of positive results. To prevent these scenarios, governments must concentrate their digital efforts on improving the experiences of users, rather than upgrading technologies for their own sake.

Subscribe now to learn how Microsoft for Healthcare enables providers to deliver patient-centric experiences that fuel growth and increase the productivity of care teams.

View: Don’t miss another post! Subscribe now.

Don’t miss another post! Subscribe now.

Digitizing behind-the-scenes processes potentially offers one of the most important productivity gains the public sector has seen in decades. It’s also one of the most challenging undertakings an organization can pull off. Many well-intentioned digital efforts have been plagued by unfortunate side effects, including high costs, burdensome efforts, and lack of positive results. To prevent these scenarios, governments must concentrate their digital efforts on improving the experiences of users, rather than upgrading technologies for their own sake.

Subscribe now to learn how Microsoft for Healthcare enables providers to deliver patient-centric experiences that fuel growth and increase the productivity of care teams.

View: Don’t miss another post! Subscribe now.

Airlines, among other major industries, confident with Teams as its hub

Microsoft has identified the airlines as one of the most successful industries when it comes to utilizing the widespread value of Microsoft Teams. At the Operations level alone, Teams plays a crucial role with maintenance and repair, fleet management, overbooked flights, incident prevention, and communication with cabin crew as well as flight status.

App integrations such as Notification Bot and Flight Team Creation support Teams as a communication hub for emergencies or quick, path-altering activity. Established flight team rosters, @mentions in chats and channels for instant attention, and quick access to information helps stakeholders with decision making and context. Quick decision-making and informing employees of changes—Microsoft Teams is set up for this, and more.

There are many other industries experiencing success with Teams! Subscribe now to learn how Microsoft Teams can help your business manage people, updates, and information in a quickly changing workplace and world.

View: Airlines, among other major industries, confident with Teams as its hub

Airlines, among other major industries, confident with Teams as its hub

Microsoft has identified the airlines as one of the most successful industries when it comes to utilizing the widespread value of Microsoft Teams. At the Operations level alone, Teams plays a crucial role with maintenance and repair, fleet management, overbooked flights, incident prevention, and communication with cabin crew as well as flight status.

App integrations such as Notification Bot and Flight Team Creation support Teams as a communication hub for emergencies or quick, path-altering activity. Established flight team rosters, @mentions in chats and channels for instant attention, and quick access to information helps stakeholders with decision making and context. Quick decision-making and informing employees of changes—Microsoft Teams is set up for this, and more.

There are many other industries experiencing success with Teams! Subscribe now to learn how Microsoft Teams can help your business manage people, updates, and information in a quickly changing workplace and world.

View: Airlines, among other major industries, confident with Teams as its hub

Shipping company navigates to the cloud, boosts security, cuts operating costs by 50%


Qatari shipping and maritime company Nakilat has one of the world’s largest fleets of liquefied natural gas (LNG) carriers, transporting LNG from Qatar to global markets. To increase its competitive advantage, Nakilat wanted to improve employee productivity and mobility, without compromising on data security. It uses Microsoft 365 and Microsoft Cloud App Security to deliver highly secure cloud-first workplaces—shipboard and in the office. Nakilat also adopted the Microsoft Azure platform to optimize its operations and improve business continuity, reducing operating costs by 50 percent. See more in this video.

Shipping company navigates to the cloud, boosts security, cuts operating costs by 50%


Qatari shipping and maritime company Nakilat has one of the world’s largest fleets of liquefied natural gas (LNG) carriers, transporting LNG from Qatar to global markets. To increase its competitive advantage, Nakilat wanted to improve employee productivity and mobility, without compromising on data security. It uses Microsoft 365 and Microsoft Cloud App Security to deliver highly secure cloud-first workplaces—shipboard and in the office. Nakilat also adopted the Microsoft Azure platform to optimize its operations and improve business continuity, reducing operating costs by 50 percent. See more in this video.

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.

Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers’ experience.

Read More…

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.

Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers’ experience.

Read More…