The survey says: “High-quality CX isn’t a nice-to-have—it’s a revenue driver.” That may be the understatement of the decade. Fully 73% of consumers rank customer experience (CX) as a vital factor in their purchase decisions (coming after only price and product quality).

Download this eBook for insights on the innovative new digital tools and strategies business leaders like John Hancock are embracing to rise above customer expectations and stay competitive.

Contact Secure-IT Pro to start driving your revenue to greater heights with Azure digital tools and services.

View: Three Smart Ways to Exceed Your Customers’ Digital Expectations

Imagine a sleeker, easier method of creating and deploying enterprise chat. It’s here with the help of Azure AI Studio. Watch this eye-opening video showing how to deploy generative AI solutions with preconfigured capabilities like a handy toolkit for building your critical enterprise chat applications.

Salespeople waste a lot of time on mundane tasks from data entry and reports to researching prospects. This eBook explains how Copilot, Microsoft’s AI assistant, can help salespeople have more time to focus on customer relationships and on closing deals.

Download it here.

View: The Benefits of Microsoft Copilot for Sales: How Microsoft transformed its sales organization with AI

With over MYR81 billion in assets under administration, Malaysia-based AHAM Capital serves a diverse client base that includes corporates, institutions, pension funds, and high net-worth individuals.

Read this customer story for details about how AHAM, with the help of Azure API Management boldly embraced digitization by shifting its operations to the Microsoft Azure cloud, transformed its total operation and digitized 75% of all transactions in just eight months.

Ready to make the move to MS Azure Cloud? MS Cloud techspert Secure-IT Pro can get you started.

View: Finance in the fast lane

In this article, you’ll learn how Microsoft Security and OpenAI are collaborating to ensure that new threats are identified and stopped quickly, as well as information on the top threats and threat actors identified by the Microsoft Security Intelligence Team.

The article also shares the five principles that Microsoft follows to ensure its AI technologies can’t be hacked and used by cybercriminals. These principles include transparency and collaboration with other AI providers.

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