Do you struggle with an unending flood of emails, texts and meetings? Keeping track of the discussions, decisions and action plans can be difficult. You can stay on top of it all with Copilot in Teams.
Copilot in Word transforms every part of the creative process, from developing and editing copy to reworking it for different purposes. Copilot helps you draft briefs speeches, sales letters and marketing copy. Now integrated with Microsoft Designer, Copilot helps you to effortlessly incorporate custom graphics into your document.
Watch this video for a demonstration of the ways that Copilot helps you be more creative.
Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.
If your organization is ready to advance further into your digital transformation, you’ll be exploring intelligent applications. These are the solutions created from managed app platforms, built on top of cloud-native data systems and powered by the latest gen AI. Check out this eBook by Microsoft Azure explaining seven key use cases where intelligent apps excel.
After reading, reach out to Secure-IT Pro today to set up a no-obligation demo to see what intelligent applications would do for your business.
Identity access management (IAM) can have a greater impact on an organization beyond defending against credential theft and other identity-based attacks. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra–a cloud-based identity and access management service—to identify the cost and benefits of the Entra family of products. Entra helps organizations strengthen security while simplifying and modernizing the IAM technology stack.
Copilot can help employees use Word more creatively!
Is your content protected by a modern identity and access management (IAM) solution? Relying on firewalls and passwords isn’t enough anymore. Find out about Microsoft Entra ID, a modern cloud IAM service for security-conscious companies.
This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy.
Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let’s get started transforming your customer service operations.
View: Service Sophistication Model: Assess – Transform – Lead
Cloud migration allows organizations to create intelligent apps and deliver more value to users. The tricky part of the equation is finding where to start the process. Read this explanatory eBook from Microsoft Azure showcasing five key reasons for building intelligent applications and what they can do for your infrastructure. Want more info? Secure-IT Pro is ready for your questions about planning an intelligent app strategy.