KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service

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If you’re looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.

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Simplified Zero Trust security with the Microsoft Entra Suite and unified security operations platform

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If you’re interested in unified, zero trust security, then Microsoft has some more good news for you. In July, Microsoft announced the general availability of the Microsoft secure access solution Entra Suite and Microsoft’s cloud-native security information and event management platform, Sentinel. This article explains the benefits of these two solutions and why a zero-trust approach to security is essential.

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Commercial Bank of Dubai: innovating a future proof banking platform with Microsoft Azure

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A rising financial services company in the Middle East quadrupled its client base in four years and needed to upgrade its banking platform. Read about how the Commercial Bank of Dubai relied on Microsoft Azure to upgrade its application infrastructure, improve transaction security and speed and became so customer friendly that a user could open an account in just two minutes using its award-winning mobile banking platform. If you’d like to see what Microsoft Azure can do for your organization, contact Secure-IT Pro today for a complimentary demo.

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Copilot can help employees use Microsoft 365 productivity apps more efficiently!

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Copilot can help employees use Microsoft 365 productivity apps more efficiently!

What is Azure Kubernetes Service?

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Deploying and managing containerized applications is a key task for your DevOps team. There are several options to take on the job, but which direction is best for your organization? Read this insightful blog post outlining the basics of Azure Kubernetes Service, the solution that reducees the complexity and overhead of managing Kubernets by seamlessly moving that responsibility to Microsoft Azure.

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Zero Trust Essentials

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The concept of zero trust in cybersecurity is gaining traction as essential in today’s constant flood of cyberattacks and data breaches.

In this eBook, you can learn the basics of zero trust and how Microsoft applies it in their cybersecurity solutions.

View: Zero Trust Essentials

Accelerate cloud migration and modernize applications at your pace with Azure VMware Solution.

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Ready to plan a cloud migration but not sure where to begin? Reach out to Secure-IT Pro for help moving forward at your own pace.

Copilot in Customer Service

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The tour illustrates practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs.

can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft’s latest tools.

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Top 5 reasons to migrate to Azure VMware Solution

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There are a lot of good reasons to migrate your VMware workloads from your datacenter to Azure with Azure VMware Solution (AVS). Get this infographic to see the top 5 reasons we think AVS is the optimal route to the cloud, and get in touch with Secure-IT Pro to see how we can help.

View: Top 5 reasons to migrate to Azure VMware Solution

How AI Can Empower Customer Service Agents

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Read Microsoft’s latest blog post: ‘How AI Can Empower Customer Service Agents.’ to discover how smart chatbots, AI-powered task assistance, and real-time recommendations enable your teams to stay ahead of complex tech challenges to focus on providing top-notch, friendly customer service even under pressure.
Reach out to when you are ready to drive modernization and transform your service processes with these Microsoft Generative AI solutions.

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