How AI Can Empower Customer Service Agents

Read Microsoft’s latest blog post: ‘How AI Can Empower Customer Service Agents.’ to discover how smart chatbots, AI-powered task assistance, and real-time recommendations enable your teams to stay ahead of complex tech challenges to focus on providing top-notch, friendly customer service even under pressure.
Reach out to when you are ready to drive modernization and transform your service processes with these Microsoft Generative AI solutions.

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CARIAD creates a service platform for Volkswagen Group vehicles with Azure and AKS

Today’s autos are increasingly reliant on software to meet consumer needs for connectivity, automation and personalization. Take a look at this customer story to see how CARIAD, a subsidiary of the Volkswagen Group, collaborated with Microsoft using Azure and Azure Kubernetes Service to power and accelerate the development and service of vehicle software for Volkswagen’s brands.

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Adopting a Zero Trust approach is a technology and business imperative

This infographic provides an easy-to-understand overiew of the benefits of a zero trust strategy for your cybersecurity. Zero trust is a “never trust, always verify” strategy to ensures cyber-thieves can’t easily gain entrance to your data and applications, even if they have stolen credentials. How does it work? Get this infographic.

View: Adopting a Zero Trust approach is a technology and business imperative