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Entries by r.rime@icloud.com
How Starbucks is using AI to improve the customer experience
The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference:
Adapt business processes to changing technologies and demand
Technologies and demands change. Harness the power of @Microsoft solutions and stay agile. For all the latest insights into agile business processes, plus news and tips, subscribe now.
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By digitizing processes and making organizational changes, healthcare providers can enhance their services, save money, and improve patients’ quality of life. Follow Secure-IT Pro to learn how #digitalhealth is empowering providers with increased productivity and enabling innovative, improved patient experiences.
Airlines, among other major industries, confident with Teams as its hub
For many businesses, lost time is lost money. An Air Traffic Controller whose team utilizes Microsoft Teams acknowledged, “Every moment an aircraft is grounded is revenue loss for the company. My job is to keep the flights running on time.” Whether the task is to monitor and direct the aircraft on the ground and in the air, issue landing and take-off instructions to pilots, or alert airport response staff in case of emergencies—airport staff need to be confident in the tools they use. @MicrosoftTeams provides that confidence.
Shipping company navigates to the cloud, boosts security, cuts operating costs by 50%
What started with better employee email led to a digital transformation with @Microsoft solutions for #Nakilat -boosting security and reducing operating costs by 50%. See the full story in the video below.
Leveraging Tech to Improve Customer Experience: 11 Smart Techniques
CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.
Microsoft Threat Protection stops attack sprawl and auto-heals enterprise assets with built-in intelligence and automation
@Microsoft #ThreatProtection stops attack sprawl and auto heals enterprise assets with built-in intelligence and automation. MTP provides the built in intelligence, automation, and integration to coordinate protection, detection, response, and prevention. Read on for more.
New tools to help IT empower employees securely in a remote work world
Regardless of the industry you’re in, enabling your team to work from anywhere requires confidence and control. Check out the new ways Windows Virtual Desktop helps employees work remote securely.
Modernize sales productivity
With @Microsoft #Dynamics365 for #SalesProfessional, modernizing seller productivity is the simpler way to build sales momentum and boost productivity. Focus on what’s most important with complete customer interaction history, guidance toward optimal outcomes, and rich interactive dashboards. Check out the video for more!