Entries by Rime Razgallah

Sandvik Coromant delivers ultimate customer service with Dynamics 365

Still relying on multiple applications to manage daily business functions, data and processes that aren’t standardized across geographies? Read this customer story to learn how Sandvik Coromant used @Microsoft Dynamics 365 Customer Service to streamline customer service, cut costs and improve its customer satisfaction score by a full point. DM us to get started.

Gluwa uses blockchain to help investors fund loans to the unbanked

Banking enterprises need a strong, stable platform they can rely on to serve their clientele. That’s why Gluwa, a unique financial services startup, chose @Microsoft Azure as a reliable, scalable cloud solution. Read this engaging customer story about how Gluwa, which serves unbanked and under-banked communities around the world through its blockchain banking model, saw that Azure was the best fit for a strong, efficient platform for the company’s products.

Manulife supercharges development and reduces costs by 50 percent

Like many enterprises, insurance and financial services giant Manulife found that their digital transformation goals were hindered by a disjointed strategy of using multiple on-premises data center providers. See how they fixed this problem in this customer story highlighting their selection of @Microsoft Azure to reduce costs and development time.

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

Build and Modernize Intelligent Apps

Intelligent apps can transform your operations and help you take advantage of cloud-native tools and capabilities. How do you get started? Read this @Microsoft Azure eBook explaining seven significant use cases where intelligent apps make a difference, from monitoring connected smart products and providing personalized recommendations to customers to creating automated AI copilots and detecting anomalies to protect against fraud.

Deliver tailored content to customers, manage high volumes of transactions and build custom copilots – What use cases do you envision creating with intelligent apps? #Azure

Using intelligent applications gives your organization the ability to create customized solutions to meet your needs, from copilots that give rich, contextual interactions to apps that identify patterns, anomalies, or suspicious activity in transaction, inventory or real-time data. What use cases do you envision exploring with intelligent apps? #Azure