Entries by Rime Razgallah

How to Be an Agent Boss

The best leaders aren’t doing all the work — they’re directing it. 💡

This blog highlights practical ways to develop ‘agent bosses’ and get more from human-agent collaboration, enabling teams to focus on more impactful work. Read the blog for ideas. @Microsoft 365

SEB takes Zero Trust to the bank with Entra ID and Microsoft Defender solutions | Microsoft Customer Stories

SEB Group had to strengthen security without adding friction to digital innovation. The answer? A Zero Trust architecture with Microsoft Entra ID. 💡

By adopting centralized identity protection and extending access controls across apps and users, SEB strengthened its cyber posture while simplifying management.

Check out this real-world customer story and see what a strategic Zero Trust deployment can look like in financial services. @Microsoft Security

Family-owned Berryessa Gap Vineyards empowers its mobile workforce and enhances the customer experience with Microsoft 365 and Teams | Microsoft Customer Stories

When you’re managing a mobile workforce and high-touch customer experiences, simplicity and flexibility are nonnegotiable. 🤝

This customer story shows how Berryessa Gap Vineyards used @Microsoft 365 and Teams to stay productive in the field and responsive to customers.

Read the story to see how Microsoft 365 tools help growing businesses adapt and thrive.

Secure Future Initiative

Your security strategy depends on the foundation it’s built on. 🔒 Microsoft’s Secure Future Initiative (SFI) is a multiyear commitment to designing, testing, and operating services at the highest security standards.

This report highlights what’s already been accomplished, from stronger identity protections to secure-by-design development models.

Download the report to see how platform-level changes are raising the bar across the ecosystem. @Microsoft Security

Azure Arc-enabled data services

From managing patches and upgrades to maintaining data security and governance, organizations face numerous challenges on-premises.

With @Microsoft Azure Arc-enabled data services, your IT team can tackle these issues with assurance. Providing Azure innovation, advantages of the cloud, and adaptable cloud billing throughout its data estate, it enhances cost efficiency globally. 🌎

View this infographic for a detailed perspective.

The CIO’s Advantage: Faster Innovation with AI and Low Code

Are traditional dev methods impeding your progress 🚨
This eBook, “The CIO’s Advantage: Faster Innovation with AI and Low Code,” explains how AI-powered low-code tools provide a sustainable path forward. By enabling users to solve their own challenges and accelerate dev work, you can innovate without overwhelming IT.
Download your the eBook from @Microsoft Dynamics 365 now to explore what’s possible.

Engage your customers with the Queues app in Microsoft Teams

Managing incoming customer requests doesn’t have to be chaotic. The Queues app in @Microsoft 365 Teams simplifies how teams handle live chats, helping reduce missed responses, route conversations faster, and deliver a better customer experience.

Watch the video to see how Teams supports smarter engagement through an integrated workflow.

Microsoft 365 E5 and Microsoft Security Copilot: Forging a security environment to protect SHUEISHA creativity | Microsoft Customer Stories

When SHUEISHA, a creative publishing company, needed to secure its intellectual property and internal workflows, it adopted Microsoft 365 E5 and Security Copilot to build a more responsive Zero Trust security environment. 🤝

The result? Enhanced threat detection, faster response, and peace of mind for the teams behind some of the world’s most popular media.

Read the story to see how SHUEISHA turned advanced security into a business advantage. @Microsoft Security