Customer Story of RLH Corporation, Dynamics 365, and Teams
How is #RedLionHotels driving higher guest satisfaction? By maximizing value with the agile methodology of @Microsoft #Dynamics365 and #Teams. Check it out:
Entries by Rime Razgallah
Microsoft Dynamics 365: Rapid healthcare transformation demands a holistic approach
Modern healthcare organizations must find ways of unifying healthcare data to unlock connectivity and interoperability that can improve the value of care. Read this eBook to learn how some of the industry’s top players are using #MSDyn365 to achieve interoperability and reduce costs, increase revenue, and optimize risk management, leading to improved patient outcomes.
Building a Microsoft Teams Custom Solutions practice
@MicrosoftTeams is not only the hub for teamwork, but it’s also the headquarters for partner services. With its extensive platform capabilities, Teams can deliver custom solutions for your and your customers’ businesses.
Use this roadmap with recommended steps to build your Custom Solutions practice. Each step includes links to in-depth, additional insight to help you and your customer. Need guidance or have questions? Connect with Secure-IT Pro
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Microsoft is working around the clock to bring you best-in-class experiences, whether you’re in-office or at home. Don’t miss the latest features Windows Virtual Desktop has to offer. Subscribe to learn more.
How Starbucks is using AI to improve the customer experience
The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference:
Adapt business processes to changing technologies and demand
Technologies and demands change. Harness the power of @Microsoft solutions and stay agile. For all the latest insights into agile business processes, plus news and tips, subscribe now.
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By digitizing processes and making organizational changes, healthcare providers can enhance their services, save money, and improve patients’ quality of life. Follow Secure-IT Pro to learn how #digitalhealth is empowering providers with increased productivity and enabling innovative, improved patient experiences.
Airlines, among other major industries, confident with Teams as its hub
For many businesses, lost time is lost money. An Air Traffic Controller whose team utilizes Microsoft Teams acknowledged, “Every moment an aircraft is grounded is revenue loss for the company. My job is to keep the flights running on time.” Whether the task is to monitor and direct the aircraft on the ground and in the air, issue landing and take-off instructions to pilots, or alert airport response staff in case of emergencies—airport staff need to be confident in the tools they use. @MicrosoftTeams provides that confidence.
Shipping company navigates to the cloud, boosts security, cuts operating costs by 50%
What started with better employee email led to a digital transformation with @Microsoft solutions for #Nakilat -boosting security and reducing operating costs by 50%. See the full story in the video below.
Leveraging Tech to Improve Customer Experience: 11 Smart Techniques
CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.