Entries by Rime Razgallah

The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service

October 15, 2024 in /by

Read this @Forrester Total Economic Impact ™ survey to discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, including a 315% ROI, 40% increase in agent productivity, and $1.13 million in new profitability. DM to discuss how Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work.

Microsoft Security Copilot in Action

October 15, 2024 in /by

Constant cyber threats and increasingly hybrid IT systems complicate enterprise security. But security really doesn’t have to be so difficult. Microsoft Copilot for Security can help speed responses, hunt threats faster and support professional development. Watch this demo to learn how Copilot for Security works.

@Microsoft Security

Azure AI Studio Demo

October 15, 2024 in /by

With generative AI, developers can explore, build, test and deploy AI innovations at scale. But what’s the best platform to get them there? Watch this video highlighting @Microsoft Azure AI Studio, the innovative solution empowering developers to navigate the complexities of generative AI with confidence.

Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

October 15, 2024 in /by

When investing in technology, it’s smart to evaluate reviews from independent sources. That’s why Secure-IT Pro is always confident to recommend #Microsoft Dynamics 365 to customers focused on transforming service operations. Named a Leader in the Forrester Wave™, it gets the highest scores 🏆possible in business intelligence, process management and collaboration. Download your complimentary copy of the report here 👇

Announcing Phi-3 fine-tuning, new generative AI models, and other Azure AI updates to empower organizations to customize and scale AI applications

October 14, 2024 in /by

Developing and deploying AI applications at scale requires a flexible platform that can create solutions grounded in an organization’s organizational data. How would you describe your current AI app process? If there’s room for improvement, take a look at this @Microsoft blog post outlining the new capabilities of the Phi-3 small language models that give your dev teams greater choice and flexibility when creating AI solutions.

Invite Engagement with Partner

October 14, 2024 in /by

Imagine finding anything in your storage, no matter how siloed, in seconds. That’s possible with the powerful Windows 11 tool Recall, combined with a machine designed specifically for the AI experience like #Microsoft’s Copilot+PCs, powered by a neural processing unit capable of 40 trillion operations per second. See this technology in action: DM Secure-IT Pro to get an eye-opening demo.

Discover what’s possible with Copilot+ PC

October 14, 2024 in /by

As AI tools and solutions become more common, it will be critically important to use computers designed for AI to take full advantage of the technology. How big a part will AI compatibility be in your next fleet purchase? If you’re also thinking the same thing, check out this video about the capabilities of Copilot+PCs, the #Microsoft-powered machines optimized from the chipset to the operating system to guide you through your AI needs.

Copilot in Customer Service

October 8, 2024 in /by

Elevate your customer service quality with AI assistance.

✅ Increased efficiency

✅ Reduced wait times

✅ Exceptional service with less onboarding.

Explore the interactive tour for insights into how @Microsoft Dynamics 365 Customer Service can reshape the way you engage with customers.