Discover how @Copilot in Dynamics 365 Customer Service helped agents experience a 9% faster First Response rate, a 12-16% decrease in Average Handle Time, and an overall increase in case resolutions without peer assistance. DM us when you are ready to create a more secure and efficient remote work environment with Copilot.
Meetings are no good unless the attendees remember what was discussed. Fortunately, we no longer need to depend on our memories or notes — or worse, someone else’s notes. Read this blog to learn how Microsoft #Copilot does the hard work for you, creating summaries, enabling attendees to ask questions, and extracting highlights.
DM us to learn how to make your meetings more productive. @Microsoft Copilot
#TeamsRooms #Copilot
Project Gutenberg, which makes electronic versions of public-domain books available via the internet, is the oldest digital library. Its vision is to support freedom of information, giving people around the world access to great works of literature, but it had a shortage of audiobooks. Get this case study to learn how Microsoft’s AI solution helped change that, creating nearly 5,000 new audiobooks.
What could @Microsoft AI do for your company? DM us for details on how to get started.
It’s hard to connect in a remote meeting when most meeting rooms aren’t video-enabled. Fortunately, @Microsoft has your back (or is it your face?). Watch this video to see how Teams AI-enhanced features make BYOD integration easy, enabling attendees to connect their devices to A/V in the room and creating a more inclusive meeting experience.
DM us to discuss improving your hybrid meeting experiences.
#Teams #hybridwork
Discover how Dynamics 365 Customer Service with Copilot integration is transforming customer service representatives into ‘super agents’!💪 This customer story showcases how Copilot’s advanced AI and real-time insights streamline processes, enhance efficiency, and deliver superior support. Get the story and contact us to discuss how Secure-IT Pro can help you turn out super agents on your customer service team.
Deepfakes, phishing and other threats make identity management more difficult. Read this @Microoft article on building a more secure, zero trust environment.
Ready to take your business to the cloud? Or maybe you’re already on the way. Wherever you are in your modernization journey, this eBook offers resources to help you along. Download it for insights on making progress on migration and modernization initiatives, plus best practices for getting started with @Microsoft #Azure.
DM us to discuss simplifying your cloud journey.
If you’ve been burned by AI & ML tools that lacked key functionalities, cost too much or delivered custom models that weren’t scalable, reading this Forrester report on @Microsoft Azure may restore your trust in AI.
Facilitated by AI advances, #SocialEngineering has emerged as one of the cybercriminal’s favorite attack methods. Here’s how @Microsoft Security neutralizes this threat.
In the modern hybrid workplace, collaboration is key. But it’s not just the ability to collaborate that’s important; it’s flexibility in the ways your team communicates. Sometimes a meeting is necessary, but sometimes a quick phone call will do the job. Get this eBook to learn how @Microsoft Teams Phone gives you that option.
#hybridwork #MicrosoftTeams