Service Sophistication Model: Assess – Transform – Lead

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This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy.
Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let’s get started transforming your customer service operations.

View: Service Sophistication Model: Assess – Transform – Lead

Build and Modernize Intelligent Apps

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Cloud migration allows organizations to create intelligent apps and deliver more value to users. The tricky part of the equation is finding where to start the process. Read this explanatory eBook from Microsoft Azure showcasing five key reasons for building intelligent applications and what they can do for your infrastructure. Want more info? Secure-IT Pro is ready for your questions about planning an intelligent app strategy.

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Accomplish more in less time

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Start creating and get results quickly with Microsoft 365 and Copilot, your AI work assistant.

Watch this video to learn what Copilot can do to help you land more sales, create innovative content and gain insights faster.

KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service

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If you’re looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.

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Simplified Zero Trust security with the Microsoft Entra Suite and unified security operations platform

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If you’re interested in unified, zero trust security, then Microsoft has some more good news for you. In July, Microsoft announced the general availability of the Microsoft secure access solution Entra Suite and Microsoft’s cloud-native security information and event management platform, Sentinel. This article explains the benefits of these two solutions and why a zero-trust approach to security is essential.

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Commercial Bank of Dubai: innovating a future proof banking platform with Microsoft Azure

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A rising financial services company in the Middle East quadrupled its client base in four years and needed to upgrade its banking platform. Read about how the Commercial Bank of Dubai relied on Microsoft Azure to upgrade its application infrastructure, improve transaction security and speed and became so customer friendly that a user could open an account in just two minutes using its award-winning mobile banking platform. If you’d like to see what Microsoft Azure can do for your organization, contact Secure-IT Pro today for a complimentary demo.

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Copilot can help employees use Microsoft 365 productivity apps more efficiently!

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Copilot can help employees use Microsoft 365 productivity apps more efficiently!

What is Azure Kubernetes Service?

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Deploying and managing containerized applications is a key task for your DevOps team. There are several options to take on the job, but which direction is best for your organization? Read this insightful blog post outlining the basics of Azure Kubernetes Service, the solution that reducees the complexity and overhead of managing Kubernets by seamlessly moving that responsibility to Microsoft Azure.

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Zero Trust Essentials

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The concept of zero trust in cybersecurity is gaining traction as essential in today’s constant flood of cyberattacks and data breaches.

In this eBook, you can learn the basics of zero trust and how Microsoft applies it in their cybersecurity solutions.

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Accelerate cloud migration and modernize applications at your pace with Azure VMware Solution.

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Ready to plan a cloud migration but not sure where to begin? Reach out to Secure-IT Pro for help moving forward at your own pace.