Cambodia’s Chip Mong Group using Office 365 to retain millennials and transform work processes


With an array of products and services across many sectors, Chip Mong relies heavily on their team members’ collaboration and innovation. With apps like Skype and Outlook, Chip Mong can ensure their teams are connected no matter where they are. Office 365 is the catalyst they need for collaboration.

Cambodia’s Chip Mong Group using Office 365 to retain millennials and transform work processes


With an array of products and services across many sectors, Chip Mong relies heavily on their team members’ collaboration and innovation. With apps like Skype and Outlook, Chip Mong can ensure their teams are connected no matter where they are. Office 365 is the catalyst they need for collaboration.

Unify workplace collaboration

Subscribe now and unify your workplace collaboration with @Microsoft Teams.

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Cloud Migration Checklist: Simple steps to start your migration today

This migration checklist provides easy, step-by-step guidance on the tools, planning, and resources you’ll need to migrate your apps, data, and infrastructure to the cloud with confidence—no matter where you currently are in the process.

View: Cloud Migration Checklist: Simple steps to start your migration today

Cloud Migration Checklist: Simple steps to start your migration today

This migration checklist provides easy, step-by-step guidance on the tools, planning, and resources you’ll need to migrate your apps, data, and infrastructure to the cloud with confidence—no matter where you currently are in the process.

View: Cloud Migration Checklist: Simple steps to start your migration today

HP uses AI to transform its customer support experience


HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

HP uses AI to transform its customer support experience


HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

Imperial College London uses Teams to teach and connect in a time of COVID

A world top ten university, with an international reputation for excellence in teaching and research, Imperial College London now uses Microsoft Teams to teach and connect in a time of COVID-19. In this video, see how the college is now relying on Teams for the delivery of its lectures and its remote labs, as well as a “virtual common room” where students and faculty can interact. Staff now have the fluid integration of shared files, scheduled events, and the students’ use of the virtual learning environment, providing opportunities to respond to students in a way never done before.

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Imperial College London uses Teams to teach and connect in a time of COVID

A world top ten university, with an international reputation for excellence in teaching and research, Imperial College London now uses Microsoft Teams to teach and connect in a time of COVID-19. In this video, see how the college is now relying on Teams for the delivery of its lectures and its remote labs, as well as a “virtual common room” where students and faculty can interact. Staff now have the fluid integration of shared files, scheduled events, and the students’ use of the virtual learning environment, providing opportunities to respond to students in a way never done before.

Read More…