Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service, as well as a roadmap of functionality coming soon.

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In an era of distractions, Microsoft wants AI to be your coworker

Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook, and Excel. This article outlines how after years of slavishly digitizing and formatting words, numbers, and images, future versions of Word, Excel, and PowerPoint will be much more aware of your work and how you do it. Intelligent algorithms will find patterns and meanings in the data and use the insights to help you get through your day more efficiently. This transition to smarter work software has already begun.

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In an era of distractions, Microsoft wants AI to be your coworker

Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook, and Excel. This article outlines how after years of slavishly digitizing and formatting words, numbers, and images, future versions of Word, Excel, and PowerPoint will be much more aware of your work and how you do it. Intelligent algorithms will find patterns and meanings in the data and use the insights to help you get through your day more efficiently. This transition to smarter work software has already begun.

Read More…

Collaborate more securely

Microsoft takes a comprehensive approach to delivering an enterprise-grade communication and collaboration experience. Learn more about privacy, security, and compliance in Microsoft Teams with this infographic.

View: Collaborate more securely

Collaborate more securely

Microsoft takes a comprehensive approach to delivering an enterprise-grade communication and collaboration experience. Learn more about privacy, security, and compliance in Microsoft Teams with this infographic.

View: Collaborate more securely

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Digital transformation has become one of the keys that modern healthcare providers use to unlock increased efficiency and dramatically improve their patients’ experiences. From applications that enable patients to solicit their services from any location to collaboration software that allows providers to increase the effectiveness of existing services, digital is transforming the industry in ways that were previously unthinkable.

Subscribe now to stay up to date on the latest insights and trends in the digitization of healthcare, and see how Microsoft technology can be used to provide patients with enhanced services.

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Don’t miss another post! Subscribe now.

Digital transformation has become one of the keys that modern healthcare providers use to unlock increased efficiency and dramatically improve their patients’ experiences. From applications that enable patients to solicit their services from any location to collaboration software that allows providers to increase the effectiveness of existing services, digital is transforming the industry in ways that were previously unthinkable.

Subscribe now to stay up to date on the latest insights and trends in the digitization of healthcare, and see how Microsoft technology can be used to provide patients with enhanced services.

View: Don’t miss another post! Subscribe now.

Digital collaboration is key to success in the modern workplace

What is Microsoft Teams? It’s a collaboration hub—a place to conduct 1:1 and group chat and to engage in powerful online meetings. It has Enterprise calling and voice with built-in Office 365 apps. Teams’ versatility is stronger than ever, while maintaining enterprise-grade security and compliance that customers rely on. App integration is also built in—and there’s a steady increase in organizations utilizing apps with the tool. There’s a reason it’s the fastest growing business application in Microsoft history.

Subscribe now to learn how digital collaboration powered by Microsoft Teams is the answer to modern workplace needs this year.

View: Digital collaboration is key to success in the modern workplace

Digital collaboration is key to success in the modern workplace

What is Microsoft Teams? It’s a collaboration hub—a place to conduct 1:1 and group chat and to engage in powerful online meetings. It has Enterprise calling and voice with built-in Office 365 apps. Teams’ versatility is stronger than ever, while maintaining enterprise-grade security and compliance that customers rely on. App integration is also built in—and there’s a steady increase in organizations utilizing apps with the tool. There’s a reason it’s the fastest growing business application in Microsoft history.

Subscribe now to learn how digital collaboration powered by Microsoft Teams is the answer to modern workplace needs this year.

View: Digital collaboration is key to success in the modern workplace

Analytics & AI solution video


This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning.