Not so long ago, siloed client data was the norm. Client relationship management (CRM) software was usually used by sales teams to track their meeting data, but it was often only installed in onsite computers and keeping it updated was often a multi-task endeavor. Sales and customer services teams in the field had to keep their notes in separate documents until they were able to upload them into the database. This meant that businesses were regularly using incomplete client information to make decisions and had no way of knowing if the available data truly showed the latest interactions.

Thankfully, that all changed with the advent of cloud technology. In this decade, businesses empower their customer service teams with devices they can use to update their databases in real time and applications that integrate information directly into their client’s profile. And in this regard, Microsoft Dynamics 365 is leading the industry with a connected AI business cloud that fosters innovation and efficiency. Read this infographic to learn about the unique aspects that make Dynamics 365 the hero brand of cloud-based business applications.

View: Move to the connected AI business cloud

Artificial Intelligence (AI) is the catalyst for the fourth industrial revolution, the most significant technological advancement thus far. AI has the potential to solve incredible challenges for all of humanity, including climate change, education, design, customer experiences, governance, and food. That said, among the biggest concerns regarding AI is the potential for unexpected and unintended consequences in building and deploying AI products. According to Nate Yohannes, Principal Program Manager for Mixed Reality and AI Engineering at Microsoft, having appropriate representation at decision-making tables when building AI products is critical to help prevent these unfortunate scenarios. From his perspective, representation will go a long way toward preventing the unexpected consequences of AI products, and it will also guarantee that the products that are created will have the widest consumer base possible: everyone.

Listen to this podcast for an inspiring conversation about how to make the possible a reality by approaching AI with a new mindset that takes into consideration its full potential for improving the lives of everyone.

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Organizations that modernize their data estate can reap major benefits, including enhanced security and compliance, significant cost savings, and the ability to empower employees via business

insights and advanced analytics capabilities. Organizations that don’t, on the other hand, risk putting themselves behind the curve by missing out on game-changing cost benefits, leaving their businesses open to potential vulnerabilities, and by not taking advantage of modern analytics capabilities.

Read this infographic to learn how businesses are taking advantage of the latest technologies by modernizing their datasets to create transformational benefits throughout their organizations, and discover how they’re doing so by leveraging Microsoft Azure.

View: 3 reasons to modernize your data estate ​

Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who’s ever received nefarious “check your email” messages can relate. That’s why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one’s idea of an efficient workspace.

Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today’s global businesses.

In this infographic, you’ll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as create new ones that maximize your teams’ efforts.

View: Amplify your apps with Microsoft Teams Developer Platform

Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who’s ever received nefarious “check your email” messages can relate. That’s why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one’s idea of an efficient workspace.

Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today’s global businesses.

In this infographic, you’ll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as create new ones that maximize your teams’ efforts.

View: Amplify your apps with Microsoft Teams Developer Platform