Copilot in Customer Service

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This tour of Microsoft Dynamics 365 Customer Service walks you through the service experience of a true-to-life customer who benefits from the solution’s transformative, AI-fueled capabilities. Take the tour to see for yourself how Dynamics 365 Customer Service enables your service teams to respond more effectively and effortlessly and personalize experiences. Learn about optimizing workflows, increasing resolution rates and using predictive insights to proactively address customer needs. When you’re ready for a more expansive tour, contact your trusted guide and Microsoft partner, .

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Securing Your Migration

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As businesses adopt AI and cloud-native technologies, security becomes a critical foundation for innovation. This eBook discusses how to implement comprehensive security measures during cloud migrations, ensuring scalability and risk reduction. Learn how strategies like Zero Trust and tool consolidation enable secure, innovative growth. Download the eBook now to position your organization for success and contact Secure-IT Pro for a free consultation.

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Microsoft Entra

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This datasheet offers a quick overview of the features and capabilities of the Microsoft Entra Suite, including Microsoft Entra ID, Microsoft Entra Permissions Management, Microsoft Entra Private Access and more. Download your Entra overview and learn how you can improve security while enhancing your end users’ experience.

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Total Economic Impact of Dynamics 365 Customer Service

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“The Total Economic Impact of Dynamics 365 Customer Service” report from Forrester Consulting examines the potential return on investment of Microsoft Dynamics 365 Customer Service. This infographic summarizes the findings from that study. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.

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CTT-Correios de Portugal migrates to Azure to be AI-ready and more secure

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Moving to the cloud can spark innovation but can also introduce security challenges. This customer story highlights how CTT-Correios de Portugal addressed these concerns by migrating to Azure. Read its story to learn how the travel and transportation leader built an AI-ready, secure platform to drive growth and stay ahead of the competition. Contact Secure-IT Pro to explore how Azure’s solutions can transform your business.

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Canopius enables data & AI innovation by building a strong foundation with Azure

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What happens when a worldwide leader in insurance finds that its technology infrastructure is slowing down and preventing future innovation? Find out in this perceptive customer story about how Canopius migrated from dual data centers to the more agile, cost-effective environment of Microsoft Azure.

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Microsoft named an overall leader in KuppingerCole Leadership Compass for ITDR

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Searching for the best identity threat detection and response (ITDR) service? We’re pleased to share the news that Microsoft has been recognized as an overall leader in the Kuppinger Cole Leadership Compass Identity Threat Detection and Response: IAM Meets the SOC. This report looks at Microsoft’s strengths in a range of areas, from identity posture to remediation.

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Sandvik Coromant delivers ultimate customer service with Dynamics 365

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Sandvik Coromant’s journey with Dynamics 365 started in 2016, when it piloted Dynamics 365 Sales in the United States. As its customer base expanded and diversified, the Sandvik team realized that to access the required deep knowledge of customer history they could no longer rely on multiple applications to manage daily business functions. Read Sandvik’s story to learn why Sanika Bhagwat: Customer Interactions Process & Technology Manager said, “Dynamics 365 Customer Service is the thread that weaves [together] seamless experiences…enabling automation and AI possibilities for business growth and ultimate customer satisfaction.” Ready to help your customers become more productive, profitable and energy efficient? can help you get started with Dynamics 365 Customer Service.

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Copilot for Microsoft 365: A whole new way of working with the power of generative AI

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Are you one of the 3 in 4 people who are comfortable having employees use AI for admin work? Data from Microsoft’s Work Trend Index survey shows most people would be happy to have an AI assistant help with routine tasks. Find out more about what an AI assistant like @Microsoft Copilot can do in this article. 👇

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Cloud Migration Simplified

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Cloud migration can be complex and a well-defined roadmap makes all the difference. The eBook, “Cloud Migration Simplified,” provides IT leaders with steps to strategize, plan, and prepare their environment for a successful Azure transition. Download it now to learn how to mitigate risks and achieve your cloud goals efficiently. Reach out to Secure-IT Pro for an Azure cloud migration strategy consultation.

View: Cloud Migration Simplified