As if managing the sales cycle wasn’t already complex, the limitations of a world restricted by COVID-19 makes it all that more challenging! The truth is, the fundamentals and responsibilities of selling largely remain the same, and sales teams are expected to reach their goals to keep the business intact. Therefore, your customers are likely wondering, just how can I continue to meet my sales goals?

The answer to this is that virtual engagement and digital sales must become a priority. The companies that quickly learn to leverage their digital arsenal will come out on top. In this insightful blog, customers learn how Microsoft too, faced this challenge head-on and the steps they’ve taken to adapt.

Thanks to a full-fledged deployment of Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Sales Insights, Microsoft Digital Sales were able to scale to demand and continue supporting customers without disruptions. Learn more about these tools and how equipping teams with the power to leverage data and digital tools will drive improved customer experiences—now and into the future.

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Considering modernizing and moving your business to the cloud? You’re not alone. You’re also not the one thinking about security and compliance.

Microsoft Azure has advanced security features and more compliance certifications than any other public cloud provider. Full back up and recovery to the cloud and built-in security features across on-premises and cloud deployments. Single sign on (SSO) for each employee, extending local user identities and permissions to the cloud.

For the best in security and compliance, Microsoft Azure sits alone.

View: The value of moving to Azure

Ready to move your applications to a modern cloud?

The Modernization Solution from Microsoft Services provides a thorough approach to move applications, data and infrastructure to an enterprise-ready cloud.

While migration requires commitment, Microsoft Services provides unparalleled guidance and support during the entire process.

View: Why Microsoft Services for Modernization

It’s no secret that when implemented with the right vision and control mechanisms, remote collaboration provides outstanding benefits for both employees and organizations. Workers enjoy greater flexibility plus the satisfaction of better work-life balance, while organizations obtain unparalleled scalability and increased efficiency across projects.

In this article, we’ll put you in the shoes of a passionate work-from-home advocate to discover the main reasons why this benefit is sought after by professionals in every industry. You’ll also learn why, in these digital times, remote collaboration is not only an option, but THE best option for companies that wish to empower and motivate today’s diverse and inclusive workforce.

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What do customers really want out of their online interactions with your company? Answering this question correctly can mean the difference between increasing revenue and joining the group of businesses that, combined, lose upwards of $1.6 trillion each year by not living up to consumer expectations.

Truth be told, there is no single correct answer to this question, and yours will ultimately depend on your product, service, or industry. However, there are four general principles that every business can integrate into their customer experience strategy that have proven to yield exceptional results, regardless of the nature of their business.

Read this article to learn how you can leverage these trends in your favor and increase brand loyalty among your customers.

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