New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

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How can organizations minimize infrastructure costs, automate workflows and deliver new or improved services to customers? With the Microsoft Intelligent Data Platform (MIDP), your organization can benefit from a unified approach that delivers a projected ROI of 95% to 232%. The Forrester Report, New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform highlights key findings. Download your complimentary copy of the report to review quantified projected benefits to productivity, efficiency, cost savings, uptime and income. Contact Microsoft partner, Secure-IT Pro, to discuss how we can support your migration to MIDP.

View: New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

Reimagining the customer experience with the power of AI

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In a world driven by relentless technological advancement, adopting an AI-fueled, customer-centric approach is imperative for staying competitive in today’s market. Check out this latest blog article from Microsoft for insights into how generative AI and Copilot are enabling companies to optimize operational efficiency, build long-term loyalty while increasing value at every touchpoint. Ready to accelerate and elevate your customer service operations across the board? Let help you launch into the AI-era with Copilot.

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Universidad de Las Palmas de Gran Canaria boosts accessibility with Microsoft Entra ID

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Universidad de Las Palmas de Gran Canaria (ULPGC), a major university in Spain, needed to replace its on-site Active Directory Federation Services with a cloud-based authentication service to protect it from power outages at the university.

In this case study, you’ll learn why ULPGC decided to adopt Microsoft Entra ID for identity-based and risk-based adaptive access policies.

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A day in the life of an HR manager

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Human resource managers spend a lot of time each day answering emails, writing job descriptions, preparing for meetings, drafting reports and doing other routine tasks. AI can help them get those tasks done more effectively and efficiently.

In this infographic of a typical day for an HR manager, you’ll see exactly what an AI assistant such as Microsoft Copilot can do to speed up routine work. Like summarizing email threats, creating questions for upcoming interviews with potential recruits, and creating presentation slides. Learn all that AI can do by having a look at this Microsoft infographic.

View: A day in the life of an HR manager

The Microsoft Intelligent Data Platform — Unleash your data and accelerate your transformation

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There’s a strong need for a cloud solution capable of solving data fragmentation problems of the past and present. Find out why the Microsoft Intelligent Data Platform is the best answer in this informative blog pointing out how it can easily manage spikes in data, new workloads and the challenges of emerging technologies.

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7 Essential Trends IT Departments Must Tackle In 2025

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Discover how AI operations, advanced cybersecurity, and emerging technologies are revolutionizing IT departments in 2025 as organizations adapt.

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Are you migrating to the cloud? A successful move starts with a smart strategy. 💡 DM us to schedule your #Azure cloud migration strategy consultation and build your migration roadmap.

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Are you migrating to the cloud? A successful move starts with a smart strategy. 💡 DM us to schedule your #Azure cloud migration strategy consultation and build your migration roadmap.

Happy Holidays!

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Wishing you and yours a happy holiday season!

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

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Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.

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The Total Economic Impact™ Of Microsoft Entra

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It’s difficult to calculate the true costs and benefits of a security solution before you buy. Fortunately, Forrester did it for you. Forrester’s Total Economic Impact report on Microsoft Entra ID, a unified identity and access management solution for organizations of all sizes, provides data and insights into the costs and benefits that actual companies experienced in using Microsoft Entra ID. Read this report to get a factual look at what Entra ID can do for your company, including the cost, benefits, flexibility and risk factors that Entra customers experienced.

View: The Total Economic Impact™ Of Microsoft Entra