Ensuring that only authorized end users and applications can access your enterprise data is fundamental to strong IT security. But traditional identity access management (IAM) security comes with multiple challenges, including the rise of AI deepfakes and other AI-enabled threats. In this article, Microsoft explains its zero-trust approach to security.
When Belfius, a prominent Belgian bank, started using AI and Machine Learning in operations, they struggled to synergize results for monitoring potential illegal activity. What did they do? Read this insightful customer story showing how by using Azure Machine Learning, Azure Synapse Analytics and Azure Databricks Belfius improved development time, increased efficiency and gained reliability.
Copilot in Outlook can help you stay on top of your inbox with features to help you summarize conversations, transform notes into emails and follow up on actions faster, with less effort. Learn about Copilot in Outlook in this Microsoft video.
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how Secure-IT Pro can help put the power of generative AI to work for your customer service team.
Having trouble keeping up with your email? Catch up with Microsoft Copilot, your AI-powered assistant.
Processing mathematical models of data to help a computer learn without direct instruction is how machine learning (ML) is defined. However, as you probably know already, there’s so much more to ML. See this instructive website by Microsoft Azure explaining how ML works to solve problems, how it’s used in modern industry and how ML learning algorithms are developed.
Week 1’s focus is on “Leveling Up Customer Service with Microsoft Dynamics 365.” Microsoft’s latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction.
This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It’s truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out.
Read on and let us help you transform your service delivery.
If you’re often spending time searching for the right chat message or trying to summarize a chat discussion, you’ll want to try out Microsoft Copilot in Chat.
Microsoft Copilot can help you be more productive by bringing together data from your documents, presentations and email in Microsoft Teams. Learn how in this Microsoft post.
Many organizations are seeking to build and deliver modern, cloud-native intelligent applications, which is why their first call is often to Microsoft. See why in this insightful Forrester analyst report examining the economic impact of Microsoft Azure Application Innovation.
Give the Azure experts at Secure-IT Pro a call today to get an idea of how far an OpenAI solution will take your enterprise.
View: The Total Economic Impact Of Microsoft Azure App Innovation
In today’s rapidly changing tech environment, being recognized by an organization as prestigious as Gartner® calls for a celebration. Read this inspiring blog about how Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services. The report showed that Microsoft had gone furthest in Completeness of Vision.