Get ready for the next generation of AI with Dynamics 365 Copilot. Watch this informative video showing how this handy tool helps drive efficiency, improve customer experiences and deliver insights into your enterprise.
SUSI&James, a German developer of an AI-powered voice assistant, uses machine learning, natural language processing and deep learning to handle a range of communication-heavy tasks from office admin to self-driving vehicles. Naturally, security is a constant concern for SUSI&James with its valuable intellectual property and sensitive customer and business data to secure.
Fortunately, SUSI&James found Windows 11 Pro, which helps keep the developer environment secure with layers of out-of-the-box security including hardware-backed protection.
As Marcel Martini, SUSI&James’ managing director notes, “Our software is our only asset, so it’s really important to keep that as secure as possible.”
Read the full story. 👇
The new Windows 11 update brings nearly 200 new features to your business, but the most exciting is your everyday AI assistant: Microsoft Copilot. Watch this engaging video highlighting how using Microsoft Copilot will add to your Windows 11 experience and increase your productivity and efficiency.
Windows 11 Pro is more than just a simple upgrade from Windows 10. Read this absorbing customer story about how HUG HUB, an innovative London-based insurance platform, has used Windows 11 Pro to build its successful portal allowing customers to buy and manage policies on their own.
View: Onward with security that lets HUG HUB bring insurance into the digital age
When assessing your organization’s customer service sophistication, it’s helpful to consider the number of agents in proportion to the overall number of employees. Because while agents are often great experts, they can be even more effective and efficient when they have the freedom to focus on complex scenarios. The Microsoft report, “Global State of Customer Service Sophistication,” focuses on the opportunities for automated self service at organizations where reliance on agent support is high. Download the report for insight on how you can unleash the full potential of agents by freeing up their time with the support of chatbots, web portal knowledge resources and personalized support across these channels.
IBM’s 2023 Cost of a Data Breach Report — conducted by Ponemon Institute and sponsored by IBM— examines the root causes and both short-term and long-term consequences of data breaches.
The report includes information from 553 organizations impacted by data breaches that occurred between March 2022 and March 2023 and explores the various factors and technologies that either limited or increased the costs of a breach.
Download the report and learn what works, and doesn’t, in preventing data breaches.
Are you navigating the challenges of hybrid work? “How to Make In-person Time Count” is an eBook that provides expert strategies on balancing remote and in-person collaboration to everyone’s benefit. Learn how to redefine the role of in-person time, strengthen team bonds, and reconnect with your company’s mission and culture. With clear guidance and practical tips, this guide will transform the way you approach hybrid work and enable you to make the most of teams’ in-person time. Download your complimentary copy of the eBook, “How to Make In-person Time Count.”
When global tech leader Xiaomi encountered challenges scaling customer service across 100+ markets, it turned to Microsoft Dynamics 365 and Power Platform. Get the story on how integrating the two helped Xiaomi reenvision its service model to create efficiencies and delightful customer experiences.
Data security is a constant concern of CISOs and business executives. To better understand the security issues, Microsoft partnered with the independent research agency Hypothesis Group to conduct a multinational survey involving more than 800 data security professionals. Our collaborative effort has resulted in the publication of the Data Security Index report, designed to offer valuable insights into current data security practices and trends. Moreover, it aims to identify practical opportunities for organizations to enhance their data security efforts.
In this article, you’ll learn some of the key findings from the report, including:
– Data security incidents remain frequent
– Vulnerabilities manifest in various dimensions due to a diverse set of factors
– How a fragmented solution landscape can weaken an organization’s data security posture
Before you buy a desktop-as-a-service (DaaS) solution, you need to know the pros and cons of the leading solutions. Read the full report on Gartner ‘s Magic Quadrant for DaaS vendors — which includes digital workspace leaders like Microsoft Virtual Desktop.
Get the free report. 👉