Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Secure-IT Pro for help designing a Teams strategy that meets your service goals.
Protecting sensitive IP calls for layered protection and real-time response. This customer story shows how SHUEISHA used Microsoft 365 E5 and Microsoft Security Copilot to strengthen its Zero Trust approach and protect the creativity at the core of its business. Read the full story and reach out to Secure-IT Pro to learn how AI-powered tools can support your own security evolution.
Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. This infographic shows how Microsoft Dynamics 365 Sales, powered by Copilot, gives time back to sellers and supports every step of the customer journey. Download the infographic to see how modern sales teams are increasing performance with AI. Then, connect with Secure-IT Pro to discuss how this solution could fit into your strategy.
View: Achieving sales success with Microsoft Dynamics 365 Sales & AI
Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact Secure-IT Pro today.
Hybrid and multicloud environments often come with fragmented tools and rising costs. This analyst report, “The Total Economic Impact™ of Microsoft Azure Arc With Cloud-Based Management Services,” reveals how organizations improved IT productivity by 30%, cut licensing costs, and reduced breach risks by 50%. Download the report for a full breakdown of cost savings and strategic benefits. Contact Secure-IT Pro for a personalized walkthrough of how Azure Arc can help you do the same.
View: The Total Economic Impact of Microsoft Azure Arc With Cloud-Based Management Services
AI introduces new security challenges, from shadow AI use to data exfiltration. This whitepaper, “AI Security and Zero Trust,” outlines how organizations can update their strategy to secure both data and applications in AI-driven environments. Download it to learn how to modernize your approach, align security with business goals, and mitigate emerging risks. Connect with Secure-IT Pro to discuss your path to resilient, AI-ready security.
Buyers expect personalized, real-time engagement. This short video illustrates how Microsoft Dynamics 365 Sales gives sellers what they need to close more deals. Watch how data from across the organization turns into opportunity-driving action. When you’re ready, contact Secure-IT Pro to talk about how to help your team close more deals, too.
In today’s business landscape, you should expect timely, tailored support. This video highlights how one of the world’s largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact Secure-IT Pro to explore how Teams can improve your service delivery.
Organizations continue to turn to Microsoft for trusted leadership in cloud strategy. This blog shares why Gartner has once again named Microsoft a Leader in the Magic Quadrant for Strategic Cloud Platform Services, highlighting its ability to unify hybrid, multicloud, and AI services. Read the blog to see what sets Microsoft apart and contact Secure-IT Pro to discuss how we can support your transformation.
Security teams are often overwhelmed by alert fatigue and complexity, especially when trying to enforce a Zero Trust model. This customer story highlights how Mitsui used Microsoft Security Copilot to automate security workflows and reduce manual burden. The result? A smarter, more efficient Zero Trust security operation. Read the story and reach out to Secure-IT Pro for advice on bringing similar improvements to your organization.