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Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)

Microsoft doesn't just sell AI — it uses it in-house. In fact, its customer service and support team was among the first to use Microsoft Copilot for Dynamics 365. Download your complimentary copy of this whitepaper to learn about the impressive results and the set of best practices the team discovered. DM Secure-IT Pro and let's put those best practices to work in your organization.

Analytics Lessons Learned: How five companies increased data value with unified analytics solutions

Many organizations face problems developing timely and accurate insights since they're storing duplicate copies of the same data and spending excessive time and effort trying to govern, move and transform it for use. How have you handled this issue? Take a look at this @Microsoft eBook examining how five organizations dealt with data problems and corrected them using unified cloud analytics.

Cloud Migration Simplified

If you are a leader considering #AI, machine learning, cloud-scale analytics, or worried about your aging data centers and hardware, migrating to the #cloud may be your next step. With this decision, a step-by-step guide may help. Download "Cloud migration simplified" by @Microsoft and learn about the Microsoft Azure experience. DM us for a customized strategy when you're ready to take the next step.

Up your storytelling with Microsoft Copilot and PowerPoint. Your AI assistant can help identify key takeaways, organize your presentation, or create a new presentation in seconds when new content arrives, Reply if you want more information.

Up your storytelling with Microsoft Copilot and PowerPoint. Your AI assistant can help identify key takeaways, organize your presentation, or create a new presentation in seconds when new content arrives, Leave a comment to ask one of the Copilot specialists at Secure-IT Pro for more information.

Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%

High maintenance costs, limited scalability, performance bottlenecks - these are just a few signs of a digital transformation gone awry. What issues have you been noticing in your infrastructure? If you think you need a reset, read this customer story about the success Del Monte Foods had when they switched to @Microsoft Azure. Since adopting Microsoft solutions, Del Monte has reduced infrastructure costs, increased system uptime by 99.99%, and reduced security risks by 50%. @Microsoft Azure

Migrate to Innovate: Be AI-ready, Be Secure

90% of companies worldwide will have #generativeAI as a workforce partner by 2025. But implementing #AI means migrating to the cloud and Migrating to the cloud isn't a one-size-fits-all project. @Microsoft Azure meets your business where it is in the cloud migration journey. See all @Microsoft Azure has to offer by watching this video!
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