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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

How do you turn customer service reps into super agents? You just need Copilot's advanced AI capabilities in Microsoft Dynamics 365 Customer Service. Get this customer story and learn how to elevate your customer service. DM us to learn how to get started.

How implementing a trust fabric strengthens identity and network

Traditional identity access management is no longer enough. Read this blog to learn how to secure access for any trustworthy identity, anywhere, to any app, resource, or AI tool at any time with @Microsoft zero-trust approach.

Belfius uses Microsoft Azure Machine Learning to help detect fraud and money laundering

Belfius, a prominent Belgian bank, was well along in its digital transformation journey with AI and ML when it noticed a problem. It turned out Belfius data scientists were rewriting the same code repeatedly for different data models. Was there a better way? Read this customer story about how they solved this issue using @Microsoft Azure and improved development time, increased efficiency and became better able to spot attempts at money laundering and fraud.

Copilot in Outlook | Manage your inbox

Get help with your Outlook inbox with @Microsoft Copilot for Outlook. Find out how Copilot can transform your email experience and drive productivity. Watch this.

Copilot in Dynamics 365 Customer Service

Is there anything generative AI can't do? Well, probably — but it CAN help superpower customer service teams. Check out this infographic to see the game-changing ways Copilot @Microsoft Dynamics 365 is transforming agent experiences. DM us to learn how it can power up your customer service teams. #genAI #Copilot

Email catch up with Copilot

Having trouble keeping up with your email? Catch up with Microsoft Copilot, your #AI-powered assistant. Tell us your email challenges and we'll show you how @microsoft-copilot can help.
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