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Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog

Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

Build and Modernize Intelligent Apps

Intelligent apps can transform your operations and help you take advantage of cloud-native tools and capabilities. How do you get started? Read this @Microsoft Azure eBook explaining seven significant use cases where intelligent apps make a difference, from monitoring connected smart products and providing personalized recommendations to customers to creating automated AI copilots and detecting anomalies to protect against fraud.

The Total Economic Impact™ Of Microsoft Entra

How cost-effective is your identity and access management solution? Read this Forrester analysis of the total economic impact of @Microsoft Entra Community on a typical Microsoft customer organization. #MicrosoftEntra, #EntraSuite

Deliver tailored content to customers, manage high volumes of transactions and build custom copilots - What use cases do you envision creating with intelligent apps? #Azure

Using intelligent applications gives your organization the ability to create customized solutions to meet your needs, from copilots that give rich, contextual interactions to apps that identify patterns, anomalies, or suspicious activity in transaction, inventory or real-time data. What use cases do you envision exploring with intelligent apps? #Azure

Copilot can help employees use Word more creatively!

Ever wish your employees had a creative assistant to help you draft imaginative content? Microsoft's AI-powered Copilot for Word and Designer is what you need. Ask us about @Microsoft Copilot's creative capabilities. 🎨

What is Microsoft Entra ID?

Employee mistakes are among the top causes of cyberattacks. Modern identity access management (IAM) can defeat identity-based threats like credential theft while ensuring employees can access only content required by their roles. Read how @Microsoft Entra Community provides advanced, cost-effective, zero trust identity management. #msftsecurity, #MicrosoftEntra, #EntraSuite
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