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Introducing the Queues app: Enabling customer engagement in Microsoft Teams | Microsoft Community Hub
Managing inquiries just got easier. 📥
Introducing the Queues app in @Microsoft 365 Teams. This blog post explains how the app consolidates and organizes incoming chats so staff can respond faster and more efficiently.
Read the blog to see how Queues helps deliver better, more organized customer engagement.
The Total Economic Impact of Microsoft Azure Arc With Cloud-Based Management Services
What's the ROI on unified IT visibility, control, and modernization?
According to Forrester, organizations using Azure Arc saw a 304% return on investment over three years, with IT productivity up 30%, breach risks halved, and license costs reduced. 😱
Download the report, "The Total Economic Impact™ of Microsoft Azure Arc With Cloud-Based Management Services," to explore how unified cloud governance pays off fast. @Microsoft Azure
AI security and Zero Trust
As AI tools proliferate across your business, it becomes harder for traditional security models to keep up. Shadow AI, data leaks, and unauthorized access are real risks. ⚠️
This whitepaper explores how a Zero Trust approach can help your organization stay resilient while embracing the potential of AI. 🛡️
Download it to see how to secure AI data, adapt your controls, and prepare for future threats. @Microsoft Security
Close more deals with Dynamics 365 Sales
Sales moves fast; your tools should move faster. ⚡
Microsoft Dynamics 365 Sales equips teams with real-time insights, automation, and AI-driven guidance to connect with buyers more effectively. Watch the video to see what's possible. @Microsoft Dynamics 365
Boost customer engagement with live chat in Microsoft Teams
When your team needs answers, speed matters. ⚡
This customer story shows how one of the world's largest universities uses @Microsoft 365 Teams to handle high volumes of student inquiries through live chat — improving efficiency, satisfaction, and scalability.
Watch the video to see how Microsoft Teams is transforming real-time engagement.