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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

Discover how Dynamics 365 Customer Service with Copilot integration is transforming customer service representatives into 'super agents'!💪 This customer story showcases how Copilot's advanced AI and real-time insights streamline processes, enhance efficiency, and deliver superior support. Get the story and contact us to discuss how Secure-IT Pro can help you turn out super agents on your customer service team.

How implementing a trust fabric strengthens identity and network

Deepfakes, phishing and other threats make identity management more difficult. Read this @Microoft article on building a more secure, zero trust environment.

Simplifying cloud migration and modernization with Microsoft Azure

Ready to take your business to the cloud? Or maybe you're already on the way. Wherever you are in your modernization journey, this eBook offers resources to help you along. Download it for insights on making progress on migration and modernization initiatives, plus best practices for getting started with @Microsoft #Azure. DM us to discuss simplifying your cloud journey.

The Total Economic Impact of Microsoft Azure AI

If you've been burned by AI & ML tools that lacked key functionalities, cost too much or delivered custom models that weren't scalable, reading this Forrester report on @Microsoft Azure may restore your trust in AI.

Cyber Signals Feb 2024

Facilitated by AI advances, #SocialEngineering has emerged as one of the cybercriminal's favorite attack methods. Here's how @Microsoft Security neutralizes this threat.

Evolve the way your employees collaborate and communicate

In the modern hybrid workplace, collaboration is key. But it's not just the ability to collaborate that's important; it's flexibility in the ways your team communicates. Sometimes a meeting is necessary, but sometimes a quick phone call will do the job. Get this eBook to learn how @Microsoft Teams Phone gives you that option. #hybridwork #MicrosoftTeams
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