Like many enterprises, insurance and financial services giant Manulife found that their digital transformation goals were hindered by a disjointed strategy of using multiple on-premises data center providers. See how they fixed this problem in this customer story highlighting their selection of @Microsoft Azure to reduce costs and development time.

Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.