Digital transformation has evolved #CustomerService by allowing #automation to handle the easy issues, while people handle the complex ones. Watch this video to learn how global transport company Combi Terminal Twente (CTT) has successfully integrated #AtBot into #MicrosoftTeams to deliver always-on package tracking.

Over the last decade, scientific research has seen a shift toward cloud computing and away from on-site infrastructure. The cloud is critical to scientists as they deal with increasingly large datasets and more-demanding performance requirements. See how the cloud computing capabilities of Microsoft #Azure are being leveraged to increase the scalability and efficiency of Australian National University's (ANU) ground-breaking genome research.