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Global State of Customer Service Sophistication

Your customers are raising the bar on service expectations. How can you meet them? Download this whitepaper for insight on Microsoft's Service Sophistication Model and how it helps transform customer experiences. @Microsoft Dynamics 365

The Total Economic Impact of Microsoft Windows PCs for Business

@Microsoft Windows PCs and devices offer cost savings and business benefits compared to other non-Windows PCs and devices. But don't take just our word. Download this study by Forrester on the costs, challenges and ROI of Windows devices.

Build more connections with communities in Microsoft Teams and GroupMe features

Thanks to customer input, recent enhancements to communities in the free version of @Microsoft Teams make it easier than ever for people to come together, connect, share and collaborate. Read this blog post to explore features and how they work. What else can we tell you about the community-building capabilities of Microsoft Teams? Tell us in the comments. We're all ears! 🐰

Payette secures and extends on-premises BCDR while preparing for a cost-effective cloud future with Azure

If you're thinking about extending disaster recovery to the cloud, you'll feel good about your decision after learning of Payette's success with @Microsoft Azure Backup and Azure Site Recovery. Get the scooop in this customer story featuring the Boston-based architecture firm.

3 trends will shape the future of work, according to Microsoft's CEO

"Every leader thinks they're not being productive...but everybody who's working in the organization feels burned out." Does that sound like your workforce? Read more about what Satya Nadella, Chairman and CEO of @Microsoft said at Davos 2023 in this blog highlighting the top three trends in the workplace of the future.

Evolve the service level of sophistication with Dynamics 365 Customer Service

How can AI help you reshape your approach to service to meet evolving customer expectations? Read this blog to discover how Dynamics 365 helps. @Microsoft Dynamics 365
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